Bowling.com Privacy Policy

Last updated: 8/20/2026

Owner and Data Controller

Bowling.com
3540 NE Stallings Dr., Suite 102
Nacogdoches, TX 75965 US

Owner contact email: helpdept@bowling.com

We value your privacy very highly. Please read this Privacy Policy carefully before using the bowling.com website (the “Website”) operated by Bowling.com (“us,” “we,” or “our”), as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditioned upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to all visitors, users, and others who access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect and store

We collect and store information that you enter on the Website and information that is collected automatically when you use the Website. In the last 12 months, we have collected the following categories of personal information:

Identifying information

Name (first and last)
Email address
Customer ID / account identifiers
Postal address (shipping and billing)
Phone number (when provided)
Nickname (when provided)

Commercial information

Products viewed, added to cart, or purchased
Order history, order amounts, and transaction IDs
Cart contents and abandoned cart data

Internet or other electronic network activity information

Browsing history and pages viewed on the Website
Click data and interactions with site features
Device and browser information (including IP address, browser type, and operating system)
Referring website and search terms

Geolocation data

Country and state/province associated with orders

Inferences drawn from the above

Preferences related to products and shopping behavior (used for recommendations and advertising)

Sources of this information

Information you submit directly (account registration, checkout, product searches, contact forms, contest signups, vip rewards registration, question and answer forms, product reviews, site reviews, live chat)
Automatic collection through cookies, pixels, and similar technologies managed via Google Tag Manager
Our service providers and advertising partners

How we use your personal information

We use the personal information we collect for the following purposes:

To process, fulfill, and communicate about your orders
To manage your account and provide customer service (including live chat)
To send transactional and marketing emails
To improve the Website, products, and shopping experience
To monitor the performance, availability, and security of the Website
To measure advertising performance and show relevant ads
To detect and prevent fraud and security issues
To comply with legal obligations

With whom we share your personal information

In the last 12 months, we have disclosed personal information to the following categories of third parties for the purposes described below:

Email and customer relationship management providers (including Listrak)

Email address, name, order details, cart contents, vip status, vip rewards available, brand preferences, and browsing activity
Purpose: Order confirmations, marketing emails, abandoned cart messages, and customer communications

Review and survey providers (ShopperApproved)

Name, email address, order ID, country, and state
Purpose: Post-purchase review invitations and surveys

Email delivery and messaging providers (Mailgun)

Email address, message content, and engagement data (including opens, clicks, delivery status, and timestamps)
Purpose: To send transactional and other emails and to track delivery and interaction with those messages

Advertising and analytics providers

Google (Analytics, Ads, and AdSense): Order and product data; hashed email, name, and address details for Enhanced Conversions; device and browsing data
Meta (Facebook): Product and order data for advertising and measurement
TikTok: Product and order data for advertising and measurement
Microsoft Advertising (Bing): Order value and transaction ID
Other measurement partners (including Voltage and OpenAI): Order ID, value, and limited customer identifiers

Live chat provider (Tawk.to)

Information you choose to share in chat conversations

Accessibility tool provider (UserWay)

Limited technical data necessary to provide accessibility features

Consent management provider (CookieYes)

Your cookie and consent preferences

Infrastructure monitoring provider (UptimeRobot)

Technical data related to Website availability and performance (monitored URLs, response times, HTTP status codes, and limited response content used for availability or keyword checks)
Purpose: To monitor the Website’s uptime and performance, detect downtime or issues, and support operation, maintenance, and troubleshooting

We also share information with service providers who assist with hosting, payment processing, shipping, email delivery, infrastructure monitoring, and website operations under agreements that limit their use of the data. We do not sell personal information for monetary consideration. Under certain state laws (including California law), some of our advertising and analytics practices may be considered a “sale” or “sharing” of personal information for cross-context behavioral advertising.

Quick reference: Key Information Sharing

Company / Category	Key Information Shared	Purpose
Listrak	Email, name, order & cart details	Email marketing / CRM
MailGun	Email address, message content, engagement data (opens, clicks, delivery status)	Transactional & other email delivery
ShopperApproved	Name, email, order ID, country/state	Reviews & post-purchase surveys
Google (Ads + Analytics + AdSense)	Order/product data; hashed email, name & address parts	Analytics, advertising & measurement
Meta (Facebook)	Product & order data	Advertising & measurement
TikTok	Product & order data	Advertising & measurement
Microsoft Advertising (Bing)	Order value & ID	Advertising & measurement
Voltage / OpenAI	Order ID, value & limited customer identifiers	Attribution & measurement
Tawk.to	Information you type in chat	Live customer support
UserWay	Limited technical data	Accessibility features
CookieYes	Consent preferences	Cookie consent management
UptimeRobot	Technical data (monitored URLs, response times, status codes, limited response content)	Website uptime & performance monitoring

Cookies and tracking technologies

We use cookies, pixels, and similar technologies, primarily managed through Google Tag Manager, to collect information about how you use the Website. These technologies help us operate the site, analyze traffic, and deliver advertising.

You can manage your cookie preferences through the consent banner on the Website (powered by CookieYes). You may also control cookies through your browser settings. Blocking certain cookies may limit some features of the Website.

Your rights

Depending on where you live, you may have the following rights regarding your personal information:

The right to access the personal information we have collected about you
The right to request deletion of your personal information
The right to correct inaccurate personal information
The right to opt out of the sale or sharing of your personal information for advertising purposes
The right to limit the use of sensitive personal information (where applicable)
The right to non-discrimination for exercising your privacy rights

California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) give you the following specific rights:

Right to Know / Access — You may request that we disclose the categories of personal information we have collected about you, the specific pieces of personal information we have collected, the categories of sources from which the information was collected, the business or commercial purpose for collecting or selling/sharing the information, and the categories of third parties with whom we share personal information.

Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions (for example, information we need to complete a transaction, detect security incidents, or comply with legal obligations).

Right to Correct — You may request that we correct inaccurate personal information that we maintain about you.

Right to Opt Out of Sale or Sharing — You may direct us not to “sell” or “share” your personal information for cross-context behavioral advertising. We do not sell personal information for money. However, some of our use of advertising and analytics tools may constitute a “sale” or “sharing” under California law. You can opt out at any time.

Right to Limit Use and Disclosure of Sensitive Personal Information — If we use or disclose sensitive personal information for purposes other than those expressly permitted by law, you may direct us to limit that use or disclosure.

Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not deny you goods or services, charge you different prices, or provide a different level or quality of goods or services because you exercised your rights.

You may also designate an authorized agent to make a request on your behalf. We will require the agent to provide proof of authorization and will still need to verify your identity.

We honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information.

How to exercise your rights

To submit a request, email us at helpdept@bowling.com or use the “Cookie Preferences” link in the Website footer. We will verify your identity before responding (we may ask for additional information to confirm it is you). We will respond to verifiable requests within the time required by California law (generally 45 days, with a possible 45-day extension when reasonably necessary).

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

Limiting the amount of personal information we collect to what is reasonably necessary
Using encryption and secure technologies when transmitting sensitive information
Restricting access to personal information to authorized personnel and service providers
Maintaining contractual protections with third parties that receive personal information

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law (for example, to maintain order and tax records). When we no longer need the information, we delete or anonymize it.

Children's privacy

The Website is not directed to children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and revise the “Last updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy.