About Us Frequently Asked Questions
updated: April, 2026Have a question about about us? This is the place where we've gathered all our questions about about us from our guides, articles, and product pages, all searchable and organized by topic, so you can find expert answers quickly and get back to bowling. For the quickest answers, use the search bar below.
About Us Questions by Topic
Recent About Us Questions
Q: When was Bowling.com founded and how long have you been in business?
A: Bowling.com was launched in 1999 in Nacogdoches, Texas. We have been proudly serving bowlers for over 25 years as an independent, family-oriented company. We started as a small online catalog and have grown into one of the largest and most trusted bowling equipment retailers while remaining committed to the sport.Q: Where is Bowling.com located?
A: We are based in Nacogdoches, Texas. Our main address is 3540 NE Stallings Dr, Suite 102, Nacogdoches, TX 75965. All orders are fulfilled from our warehouses in the United States, which helps us provide fast shipping to customers across the country.Q: What is Bowling.com’s mission?
A: Our mission is simple: “We exist to equip every bowler with confidence and the right bowling gear.” We believe every bowler, from kids and beginners to seniors and professionals, deserves quality equipment, expert advice, and great service.Q: Do you only sell bowling equipment or do you offer more?
A: We specialize in bowling equipment with one of the largest selections available, including over 600 bowling balls, shoes, bags, accessories, and custom drilling options. We also provide free expert advice through our extensive Knowledge Hub, ball reviews, tips, and guides to help bowlers improve their game.Q: Why should I buy from Bowling.com instead of other retailers?
A: We combine massive selection, competitive prices, and genuine passion for bowling. With over 100,000 five-star reviews, real human customer service, fast shipping from U.S. warehouses, easy returns, and a VIP rewards program, we focus on making every bowling purchase simple and enjoyable. Plus, every purchase helps support youth bowling programs through our partnerships.Q: Do you offer customer support and how can I contact you?
A: Yes, we pride ourselves on excellent customer service with real humans answering the phones. You can reach us by phone at 1-800-441-2695, text at 601-500-7015, email at helpdept@bowling.com, or through live chat on our website. We are also active on Facebook, Instagram, and X (Twitter).Q: Is my personal and payment information secure when shopping on Bowling.com?
A: Absolutely. We have been providing secure online shopping for over 25 years. We accept all major credit cards, Apple Pay and PayPal, and we use industry-standard security measures to protect your information.Q: Do you ship internationally or only within the United States?
A: We ship within the United States with free, fast delivery from our domestic warehouses. Many international customers also shop with us, though shipping costs and times vary by location. Contact our customer service team for specific international shipping details.Q: What is the VIP Rewards program and how does it work?
A: Our VIP Rewards program allows you to earn points on every purchase that can be redeemed for discounts and special deals. It is our way of thanking loyal customers and making bowling gear more affordable over time.Q: Does Bowling.com support the bowling community?
A: Yes, we are deeply involved in the bowling community. We sponsor the Bowling.com Youth Open Championships, award scholarships, and are founding partners of the YES Fund (Youth Education and Support) with the BPAA and USBC. Every purchase you make helps grow youth bowling.
Bowling.com Knowledge Hub:
Your One-Stop For Bowling Education
More than just a blog, the Bowling.com Knowledge Hub is your one-stop resource for everything related to bowling learning and education. Whether you’re a beginner trying to pick your first ball or a serious league bowler looking to fine-tune your arsenal, the Bowling.com Pro Staff has created in-depth guides, the latest ball reviews, performance charts, and practical tips.
