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Returns & Exchanges

We'd like to offer you $5 off your purchase of $50 or more today!
Coupon excludes instant bonus items, hot deal items, and gift certificates.

To begin a Return or Exchange

choose the link below that best describes your needs.
True Fit Plan
for customers that purchased the bowling.com True Fit Plan & need to exchange their shoe for a different size
Returns
for customers that decide they do not want the product(s) purchased
Exchanges
for customers needing to exchange the product(s) purchased
Manufacturer's Warranty
for defective products that are covered under the manufacturer's warranty
Double Warranty
for products covered under bowling.com's Double The Warranty program
Drilling Protection
for customers who purchased the bowling.com Drilling Protection & have a ball that cracked or chipped during
the drilling process

Incorrect Item Received
for customers that received an item(s) other than what they ordered
Damaged Item Received
for customers that received an item(s) that are damaged or defective
3G  1 (888) 821-2695
900 Global  1 (888) 821-2695
Brunswick  1 (800) 937-2695
Columbia (Bags)  1 (800) 297-8555
Columbia (Balls)  1 (800) 626-8350
Dexter  1 (888) 833-9837
DV8  1 (800) 937-2695
Ebonite (Bags)  1 (800) 297-8555
Ebonite (Balls)  1 (800) 326-6483
Elite   [sales@elitebowling.com]
Hammer (Bags)  1 (800) 297-8555
Hammer (Balls)  1 (800) 453-2158
KR Strikeforce  1 (800) 297-8555
Linds  1 (800) 297-8555
Master  1 (800) 369-4402
Motiv  1 (800) 235-8324
Radical  1 (800) 937-2695
Roto Grip  1 (888) 450-6920
Storm  1 (800) 369-4402
Track (Bags)  1 (800) 297-8555
Track (Balls)  1 (800) 837-1106
VISE  1 (800) 323-0039

Returns

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If you have a product that needs to be returned and is still in perfect condition:

Request a Return

Only click if you agree to policies below. Scroll down to see all 12 policies

Exchanges

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If you have a product that needs to be exchanged and is still in perfect condition:

Request an Exchange

Only click if you agree to policies below. Scroll down to see all 13 policies

Manufacturer's Warranty Claims

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Bowling.com honors all manufacturers' warranties (see individual manufacturers for warranty details). If your product is defective and still covered under the manufacturers' original warranty:

Make a Warranty Claim

Only click if you agree to policies below and have contacted Bowling.com. Scroll down to see all 6 policies

Double Warranty

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If the "Double Warranty" program was purchased at the time of the order bowling.com will double the manufacturer's warranty up to a year.

Make a Double Warranty Claim

Only click if you agree to policies below. Scroll down to see all 4 policies

True Fit Plan

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If you purchased the True Fit plan at the time of your order and the shoes you received do not fit:

Make a True Fit Plan Exchange

Only click if you agree to policies below. Scroll down to see all 6 policies

Drilling Protection Plan

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If the "Drilling Protection" plan was purchased at the time of the order bowling.com will replace your ball if it cracks or chips during the drilling process.

Make a Drilling Protection Plan Exchange

Only click if you agree to policies below. Scroll down to see all 5 policies

Incorrect Item Received

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If you were sent an incorrect item:

Damaged Item Received

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If your product was received damaged or defective and needs to be replaced please follow the instructions below:

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BALL, BAG & SHOE SALESave Now  Deals End Monday Night at Midnight (CST)